The Public Safety Telecommunicator plays a critical role in emergency response. A Public Safety Telecommunicator provides critical life-saving assistance to citizens requesting police, fire, or emergency medical assistance, in addition to the responding units dispatched to handle the response. Through professional information gathering, a Public Safety Telecommunicator determines the nature of the call and what type of assistance or information is needed. For calls requiring police, fire, or emergency medical response, a Public Safety Telecommunicator professionally dispatches the appropriate agency to the scene, while maintaining proper computer records of all units dispatched.
