Public Safety Telecommunicator I

Job Summary:
The Butler County Sheriff’s Office is currently accepting applications for Public Safety Telecommunicator I. The Public Safety Telecommunicator I answers 9-1-1 calls and administrative calls taking appropriate action consistent with established guidelines and procedure.

Job duties include but are not limited to:

• Listen and accurately obtain pertinent information from callers or field personnel in various situations.
• Dispatch fire and EMS personnel via radio.
• Remember and recall information from callers and field units.
• Communicate clearly and concisely, both orally and in writing.
• Communicate effectively with both external and internal customers.
• Remain calm and exercise good judgement in stressful situations which may extend for a considerable amount of time.
• Enter, read, and interpret computer system responses, maps, and color codes on various workstation monitors and computer systems.
• Prioritize and perform multiple tasks simultaneously.
• Analyze available information, and make reasonable decisions in the absence of clear cut guidelines.
• Provide medical pre-arrival instructions to callers.